Fraud & ID Theft Protection

Be diligent about checking your credit reports to spot fraud. A free copy of your credit report can be obtained from the three major credit bureaus: Equifax, Experian and TransUnion. These are available at Visit this Federal Trade Commission link, which explains what steps you can take to protect yourself against fraud.

Reminder: Cascade Community Credit Union (CCCU) does not request confidential information through email, text message or a call not initiated by you. Please immediately delete the request or hang up and report any such requests to CCCU.

Fraud Alert (PDF) Marketing Fraud (PDF) ID Theft Protection

Memorize PINs and do not write them down

If you do write them down, keep them in a password manager or on paper nowhere near your credit or debit cards.

Protect your card information
Do not provide your information online unless you are making a purchase from a website you trust. Secure sites typically will direct you to a secure page with a URL starting with “https://.” Also, ensure the email address/link is from a reputable and known sender and always double-check for misspellings (example; Amazon vs. Annazon).

Fraud Alerts

CCCU will alert members if fraudulent activity is suspected through your card. You may receive a text, email, or phone call from CCCU notifying you that your card has been flagged. Through these channels, you can let the credit union know if your purchase was valid or if assistance is required.

The activity of defrauding an online account holder of financial information by posing as a legitimate company.

The first thought that generally comes to mind when someone mentions hacking is the common media image of a dark room, a glowing computer monitor, and stacks of soda cans leaning precariously over a keyboard. Would it surprise you to find out that far more hacks are accomplished with words than technical knowledge? This is called Social Engineering, and the goal is to convince you to help the attacker do all the work for them!