Home Banking FAQs

After June 30th members will need to re-download the mobile app

 

 

then re-enroll in Online Banking as a “First time user”, even if you’ve used online and mobile banking previously. The process will take a few steps.

  1. On the login screen, select “First time user”.login screen
  2. Enter your information including: Social Security Number/EIN/TIN, Member Number, Email Address, Phone Number.

Login 2

 

3. Confirm your email with a one-time passcode verification that will be sent to the email on file.

4. Choose which 2 step identification you prefer.

5. Create your login credentials.

Login 3

A joint owner on your account may have already enrolled your account number. To create your own login for the account, please call our team at 541.672.9000.

Being able to view accounts unique to your login is a new feature within Home Banking. To enable viewer privileges for accounts that you are a signer on, please call our team at 541.672.9000

Cascade Community upgraded our technology to offer more convenient, secure, and efficient services that better meet our members’ needs. This upgrade allows our members access to exciting new tools, including:

  • Card Controls – Manage your debit and credit cards right from Home Banking.

  • Zelle & FedNow – Utilize these platforms for digital services.

  • Individual Logins – Shared account holders can have their own login (just give us a quick call after the update to set it up).

  • Business Online Banking – Our enhanced platform includes QuickBooks integration, Business Bill Pay, user controls, ACH origination, and more.

  • PhoneTeller – Our touch-tone teller service is making a comeback with a new name!

These services—and many improvements behind the scenes—will help us continue providing the personal, reliable service you expect from Cascade Community.