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Cascade Community Credit Union

Belong to Douglas County

Contact Us

Just pick up the phone or maneuver your mouse to get in touch with us.  We're always here to answer questions, or help you out of a jam if you run into a problem along the way.

E-mail:
Have a general question?  Send us an e-mail at
info@cascadecu.org, and we'll get right back to you.  If you need to send us confidential, personal information, click here to access our secure e-mail portal.

Phone Center:   
541-672-9000 

Fax:  
541-673-0072

Loan Center:
541-672-9000

Or, toll-free at 800-848-0618 when you're out of town.

You may also access your account information by calling our Touch Tone Teller at:
541-440-9166 or toll-free at 855-304-8788. 

Lost or stolen Visa Credit Card: 1-866-393-0823

Lost or stolen Visa Debit Card: 1-800-754-4128

After hours Lost or stolen Visa Debit Card: 1-888-241-2510
or 909-941-1398 (International).  Collect calls okay.

Lost or stolen ATM cards, please call us during normal business hours.

You can also directly contact one of our friendly loan officers:

Sharon Stephens, Lending Vice President, 541-464-6809, MLO 403674
Kim Mendenhall, Senior Loan Officer, 541-464-6806, MLO 403671
Diane Smith, Senior Loan Officer, 541-464-6803, MLO 403672
Kaileen Stebbins, Senior Loan Officer, 541-464-6805, MLO 403673
Jaeme Leaton, Loan Officer, 541-464-6804, MLO 403670
Pati Wambolt, Loan Officer, 541-464-6808, MLO 403675
LouEllen Boggs, Senior Loan Officer, 541-464-6893, MLO 403667
Caden Carr, Loan Officer, 541-464-6870, MLO 403668
Josh Huckins, Loan Officer, 541-464-6891, MLO 891792

Mailing address:
Cascade Community FCU
PO Box 1166
Roseburg, Or 97470

Our Holiday Closures include: New Year's Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day.